著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Haberkern, Katy and Hubbard, Katrina and Moe, Wendy and Marketing Science Institute","The world according to e : e-commerce and e-customers : December 2-3, 1999, Hyatt Regency, Coral Gables, Florida",,Marketing Science Institute,2000,Report,,,,https://cir.nii.ac.jp/crid/1130282270367145344