著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Diamond, Steven L. and Ward, Scott and Faber, Ronald",Consumer problems and consumerism : analysis of calls to a consumer hot line,,Marketing Science Institute,1974,Report,,,,https://cir.nii.ac.jp/crid/1130282270474248704