著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Gaster, Lucy",Quality in public services : managers' choices,,Open University Press,1995,Public policy and management series,,"0335193498,0335191606",,https://cir.nii.ac.jp/crid/1130282270579354496