著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Besharov, Douglas J. and Baehler, Karen J. and Klerman, Jacob Alex",Improving public services : international experiences in using evaluation tools to measure program performance,,Oxford University Press,2017,International policy exchange series,,9780190646059,,https://cir.nii.ac.jp/crid/1130282270615148544