著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Ordóñez de Pablos, Patricia and Tennyson, Robert",Best practices and new perspectives in service science and management,,Business Science Reference,2013,Premier reference source,,9781466638945,,https://cir.nii.ac.jp/crid/1130282270879200384