著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Stowell, Daniel M.","Sales, marketing, and continuous improvement : six best practices to achieve revenue growth and increase customer loyalty",1st ed,Jossey-Bass,1997,The Jossey-Bass business & management series,,0787908576,,https://cir.nii.ac.jp/crid/1130282270983766272