著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Friginal, Eric",The language of outsourced call centers : a corpus-based study of cross-cultural interaction,,J. Benjamins,2009,Studies in corpus linguistics,,9789027223081,,https://cir.nii.ac.jp/crid/1130282271332659840