著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Lindstrand, Angelika and Johanson, Jan and Sharma, Dharma Deo",Managing customer relationships on the Internet,,Elsevier,2006,International business and management series,,0080441246,,https://cir.nii.ac.jp/crid/1130282271360395520