著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Nicotera, Anne Maydan",Conflict and organizations : communicative processes,,State University of New York Press,1995,SUNY series in human communication processes,,"0791426653,0791426661",,https://cir.nii.ac.jp/crid/1130282271607363072