著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "American Marketing Association and Hunter, Gary and Steenburgh, Tom",Engaging customers,[CD-ROM版],American Marketing Association,2014,AMA educators' proceedings,,9781632665881,,https://cir.nii.ac.jp/crid/1130282271674623744