著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Remesh, Babu P. and V.V. Giri National Labour Institute",Labour in business process outsourcing : a case study of call centre agents,,V.V. Giri National Labour Institute,2004,NLI research studies series,,,,https://cir.nii.ac.jp/crid/1130282271748652672