著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Ringold, Dena and Holla, Alaka and Koziol, Margaret and Srinivasan, Santhosh",Citizens and service delivery : assessing the use of social accountability approaches in the human development sectors,,World Bank,2012,Directions in development,,9780821389805,,https://cir.nii.ac.jp/crid/1130282272256121984