著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Meier, Andreas and Donzé, Laurent",Fuzzy methods for customer relationship management and marketing : applications and classifications,,"Business Science Reference, an imprint of IGI Global",2012,Premier reference source,,9781466600959,,https://cir.nii.ac.jp/crid/1130282272318270720