著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Hodgetts, Richard M.",Blueprints for continuous improvement : lessons from the Baldrige winners,,"AMA Membership Publications Division, American Management Association",1993,AMA management briefing,,0814423523,,https://cir.nii.ac.jp/crid/1130282272367625472