著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Heath, Robert L. (Robert Lawrence)",Management of corporate communication : from interpersonal contacts to external affairs,,L. Erlbaum Associates Publishers,1994,LEA's communication series,,"0805815511,080581552X",,https://cir.nii.ac.jp/crid/1130282272680592256