著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Fearn-Banks, Kathleen",Crisis communications : a casebook approach,3rd ed.,Lawrence Erlbaum Associates,2007,LEA's communication series,,"9780805857726,9780805857733",,https://cir.nii.ac.jp/crid/1130282273038941824