著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Schuman, Sandy","The handbook for working with difficult groups : how they are difficult, why they are difficult and what you can do about it",,Jossey-Bass,2010,The Jossey-Bass business & management series,,9780470190388,,https://cir.nii.ac.jp/crid/1130282273128776960