著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Leong, Pamela","Rating professors online : how culture, technology, and consumer expectations shape modern student evaluations",,Palgrave Macmillan,2020,Marketing and communication in higher education,,9783030359355,,https://cir.nii.ac.jp/crid/1130285376309022592