著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Sharma, Piyush",Intercultural service encounters : cross-cultural interactions and service quality,,Palgrave Macmillan,2019,Palgrave pivot,,9783319919409,,https://cir.nii.ac.jp/crid/1130285377090108032