著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Spohrer, Jim and Leitner, Christine","Advances in the human side of service engineering : proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA",,Springer,2020,Advances in intelligent systems and computing,,9783030510565,,https://cir.nii.ac.jp/crid/1130289751620855481