著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Lutzky, Ursula","The discourse of customer service tweets : planes, trains and automated text analysis",,Bloomsbury Academic,2022,Bloomsbury discourse series,,9781350090682,,https://cir.nii.ac.jp/crid/1130572465450930958