著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Thirumaran, K. (Tourism and hospitality scholar) and Klimkeit, Dirk and Tang, Chun Meng",Service excellence in tourism and hospitality : insights from Asia,,Springer,2021,"Tourism, hospitality & event management",,9783030576936,,https://cir.nii.ac.jp/crid/1130577121818584223