著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Firth, Miriam","Service encounters in tourism, events and hospitality : staff perspectives",,Channel View Publications,2020,Aspects of tourism,,9781845417260,,https://cir.nii.ac.jp/crid/1130853475866678146