著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Barone, Ada Maria and Stagno, Emanuela",Artificial intelligence along the customer journey : a customer experience perspective,,Palgrave Macmillan,2023,Palgrave pivot,,9783031487910,,https://cir.nii.ac.jp/crid/1130863315508207110