著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Guy, Mary E. (Mary Ellen) and Mastracci, Sharon H. and Yang, Seung-Bum",The Palgrave handbook of global perspectives on emotional labor in public service,,Palgrave Macmillan,2019,Palgrave handbooks,,9783030248222,,https://cir.nii.ac.jp/crid/1131694359006177794