著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
Yinxing Li and Aijing Xing and Nobuhiko Terui,Modeling Customer Satisfaction’s Impact on Loyalty: Insights for Customer-Centric Resource Allocation,Service Science,2164-3962,Institute for Operations Research and the Management Sciences (INFORMS),2023-06,15,2,107-128,https://cir.nii.ac.jp/crid/1360017280671114496,https://doi.org/10.1287/serv.2022.0313