Experimental evidence on the productivity effects of generative artificial intelligence

  • Shakked Noy
    Department of Economics, Massachusetts Institute of Technology, Cambridge, MA, USA.
  • Whitney Zhang
    Department of Economics, Massachusetts Institute of Technology, Cambridge, MA, USA.

書誌事項

公開日
2023-07-14
DOI
  • 10.1126/science.adh2586
公開者
American Association for the Advancement of Science (AAAS)

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説明

<jats:p>We examined the productivity effects of a generative artificial intelligence (AI) technology, the assistive chatbot ChatGPT, in the context of midlevel professional writing tasks. In a preregistered online experiment, we assigned occupation-specific, incentivized writing tasks to 453 college-educated professionals and randomly exposed half of them to ChatGPT. Our results show that ChatGPT substantially raised productivity: The average time taken decreased by 40% and output quality rose by 18%. Inequality between workers decreased, and concern and excitement about AI temporarily rose. Workers exposed to ChatGPT during the experiment were 2 times as likely to report using it in their real job 2 weeks after the experiment and 1.6 times as likely 2 months after the experiment.</jats:p>

収録刊行物

  • Science

    Science 381 (6654), 187-192, 2023-07-14

    American Association for the Advancement of Science (AAAS)

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