著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
Apramey Dube and Anu Helkkula,Service experiences beyond the direct use: indirect customer use experiences of smartphone apps,Journal of Service Management,1757-5818,Emerald,2015-04-20,26,2,224-248,https://cir.nii.ac.jp/crid/1360298345183003776,https://doi.org/10.1108/josm-11-2014-0308