著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) John T. Mentzer and Daniel J. Flint and G. Tomas M. Hult,Logistics Service Quality as a Segment-Customized Process,Journal of Marketing,0022-2429,SAGE Publications,2001-10,65,4,82-104,https://cir.nii.ac.jp/crid/1360574094089515136,https://doi.org/10.1509/jmkg.65.4.82.18390