著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) Thorsten Hennig-Thurau and Kevin P. Gwinner and Gianfranco Walsh and Dwayne D. Gremler,Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?,Journal of Interactive Marketing,1094-9968,SAGE Publications,2004-02,18,1,38-52,https://cir.nii.ac.jp/crid/1360574095226927360,https://doi.org/10.1002/dir.10073