著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
Jochen Wirtz and Paul G. Patterson and Werner H. Kunz and Thorsten Gruber and Vinh Nhat Lu and Stefanie Paluch and Antje Martins,Brave new world: service robots in the frontline,Journal of Service Management,1757-5818,Emerald,2018-09-26,29,5,907-931,https://cir.nii.ac.jp/crid/1360857596891949696,https://doi.org/10.1108/josm-04-2018-0119