著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
Kristina Heinonen and Gustav Medberg,Netnography as a tool for understanding customers: implications for service research and practice,Journal of Services Marketing,0887-6045,Emerald,2018-09-14,32,6,657-679,https://cir.nii.ac.jp/crid/1360857597989320192,https://doi.org/10.1108/jsm-08-2017-0294