著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
Yujie Zhan and Mo Wang and Junqi Shi,Interpersonal Process of Emotional Labor: The Role of Negative and Positive Customer Treatment,Personnel Psychology,0031-5826,Wiley,2015-10-23,69,3,525-557,https://cir.nii.ac.jp/crid/1360861710568710016,https://doi.org/10.1111/peps.12114