Author,Title,Journal,ISSN,Publisher,Date,Volume,Number,Page,URL,URL(DOI) Ramesh Roshan Das Guru and Marcel Paulssen,Customers’ experienced product quality: scale development and validation,European Journal of Marketing,0309-0566,Emerald,2020-04-04,54,4,645-670,https://cir.nii.ac.jp/crid/1360862099210809984,https://doi.org/10.1108/ejm-03-2018-0156