著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) Hung-Chang Chiu and Yi-Ching Hsieh and Jinshyang Roan and Kuan-Jen Tseng and Jung-Kuei Hsieh,The challenge for multichannel services: Cross-channel free-riding behavior,Electronic Commerce Research and Applications,1567-4223,Elsevier BV,2011-03,10,2,268-277,https://cir.nii.ac.jp/crid/1361137043673348096,https://doi.org/10.1016/j.elerap.2010.07.002