著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
Spiros P. Gounaris,Trust and commitment influences on customer retention: insights from business-to-business services,Journal of Business Research,0148-2963,Elsevier BV,2005-02,58,2,126-140,https://cir.nii.ac.jp/crid/1361137043780138240,https://doi.org/10.1016/s0148-2963(03)00122-x