著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
Juan de Oña and Rocio de Oña,Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches,Transportation Science,0041-1655,Institute for Operations Research and the Management Sciences (INFORMS),2015-08,49,3,605-622,https://cir.nii.ac.jp/crid/1361137046409033344,https://doi.org/10.1287/trsc.2014.0544