著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
Tomas Falk and Jeroen Schepers and Maik Hammerschmidt and Hans H. Bauer,Identifying Cross-Channel Dissynergies for Multichannel Service Providers,Journal of Service Research,1094-6705,SAGE Publications,2007-11,10,2,143-160,https://cir.nii.ac.jp/crid/1361418520305846400,https://doi.org/10.1177/1094670507306683