著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) Jeroen J.L. Schepers and Edwin J. Nijssen and Gielis A.H. van der Heijden,"Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance",International Journal of Research in Marketing,0167-8116,Elsevier BV,2016-12,33,4,797-817,https://cir.nii.ac.jp/crid/1361418521196165888,https://doi.org/10.1016/j.ijresmar.2016.01.004