著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
Rogelio Oliva and Robert Kallenberg,Managing the transition from products to services,International Journal of Service Industry Management,0956-4233,Emerald,2003-05-01,14,2,160-172,https://cir.nii.ac.jp/crid/1361981469338944640,https://doi.org/10.1108/09564230310474138