{"@context":{"@vocab":"https://cir.nii.ac.jp/schema/1.0/","rdfs":"http://www.w3.org/2000/01/rdf-schema#","dc":"http://purl.org/dc/elements/1.1/","dcterms":"http://purl.org/dc/terms/","foaf":"http://xmlns.com/foaf/0.1/","prism":"http://prismstandard.org/namespaces/basic/2.0/","cinii":"http://ci.nii.ac.jp/ns/1.0/","datacite":"https://schema.datacite.org/meta/kernel-4/","ndl":"http://ndl.go.jp/dcndl/terms/","jpcoar":"https://github.com/JPCOAR/schema/blob/master/2.0/"},"@id":"https://cir.nii.ac.jp/crid/1362544419084563328.json","@type":"Article","productIdentifier":[{"identifier":{"@type":"DOI","@value":"10.2307/25148636"}},{"identifier":{"@type":"URI","@value":"https://misq.umn.edu/misq/article-pdf/28/2/283/1295/6_melville.pdf"}}],"dc:title":[{"@value":"<i>Review:</i>\n                    Information Technology and Organizational Performance: An Integrative Model of IT Business Value1"}],"description":[{"type":"abstract","notation":[{"@value":"<jats:p>Despite the importance to researchers, managers, and policy makers of how information technology (IT) contributes to organizational performance, there is uncertainty and debate about what we know and don’t know. A review of the literature reveals that studies examining the association between information technology and organizational performance are divergent in how they conceptualize key constructs and their interrelationships. We develop a model of IT business value based on the resource-based view of the firm that integrates the various strands of research into a single framework. We apply the integrative model to synthesize what is known about IT business value and guide future research by developing propositions and suggesting a research agenda. A principal finding is that IT is valuable, but the extent and dimensions are dependent upon internal and external factors, including complementary organizational resources of the firm and its trading partners, as well as the competitive and macro environment. Our analysis provides a blueprint to guide future research and facilitate knowledge accumulation and creation concerning the organizational performance impacts of information technology.</jats:p>"}]}],"creator":[{"@id":"https://cir.nii.ac.jp/crid/1380587980913920640","@type":"Researcher","foaf:name":[{"@value":"Nigel Melville"}],"jpcoar:affiliationName":[{"@value":"Wallace E. Carroll School of Management, Boston College, Chestnut Hill, MA 02467, U.S.A."}]},{"@id":"https://cir.nii.ac.jp/crid/1380587980913920642","@type":"Researcher","foaf:name":[{"@value":"Kenneth Kraemer"}],"jpcoar:affiliationName":[{"@value":"Center for Research on Information Technology and Organizations, Graduate School of Management, University of California, Irvine, Irvine, CA 92697-3125, U.S.A."}]},{"@id":"https://cir.nii.ac.jp/crid/1380587980913920641","@type":"Researcher","foaf:name":[{"@value":"Vijay Gurbaxani"}],"jpcoar:affiliationName":[{"@value":"Center for Research on Information, Technology and Organizations, Graduate School of Management, University of California, Irvine, Irvine, CA 92697-3125, U.S.A."}]}],"publication":{"publicationIdentifier":[{"@type":"PISSN","@value":"02767783"},{"@type":"EISSN","@value":"21629730"}],"prism:publicationName":[{"@value":"MIS Quarterly"}],"dc:publisher":[{"@value":"MIS Quarterly"}],"prism:publicationDate":"2004-06-01","prism:volume":"28","prism:number":"2","prism:startingPage":"283","prism:endingPage":"322"},"reviewed":"false","url":[{"@id":"https://misq.umn.edu/misq/article-pdf/28/2/283/1295/6_melville.pdf"}],"createdAt":"2017-11-16","modifiedAt":"2026-02-25","relatedProduct":[{"@id":"https://cir.nii.ac.jp/crid/1360285710767895808","@type":"Article","resourceType":"学術雑誌論文(journal article)","relationType":["isReferencedBy"],"jpcoar:relatedTitle":[{"@value":"Information Technology Tools in New Product Development: The Impact of Complementary Resources*,†"}]},{"@id":"https://cir.nii.ac.jp/crid/1360565169863497856","@type":"Article","resourceType":"学術雑誌論文(journal article)","relationType":["isReferencedBy"],"jpcoar:relatedTitle":[{"@value":"STRATEGIC ALIGNMENT MATURITY AND ITS EFFECT ON ORGANIZATIONAL PERFORMANCE OF JAPANESE SMALL AND MEDIUM ENTERPRISES"}]},{"@id":"https://cir.nii.ac.jp/crid/1390864634467863552","@type":"Article","resourceType":"学術雑誌論文(journal article)","relationType":["isReferencedBy"],"jpcoar:relatedTitle":[{"@language":"en","@value":"Digital Servitization: The Effect of Buyer-Seller Relationships and Market Sensing on the Servitization of Manufacturing"},{"@language":"ja","@value":"デジタル・サービタイゼーション：企業間関係および市場感知能力が製造業のサービス化へ与える影響"},{"@language":"ja-Kana","@value":"デジタル ・ サービタイゼーション : キギョウカン カンケイ オヨビ シジョウ カンチ ノウリョク ガ セイゾウギョウ ノ サービスカ エ アタエル エイキョウ"}]}],"dataSourceIdentifier":[{"@type":"CROSSREF","@value":"10.2307/25148636"},{"@type":"CROSSREF","@value":"10.18510/ijmier.2018.416_references_DOI_JOb8Fv2eo3r45qcO12koy5OshdI"},{"@type":"CROSSREF","@value":"10.1111/jpim.12244_references_DOI_JOb8Fv2eo3r45qcO12koy5OshdI"},{"@type":"CROSSREF","@value":"10.5844/jsmd.27.1-2_19_references_DOI_JOb8Fv2eo3r45qcO12koy5OshdI"}]}