著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
Hsin Hsin Chang and Yao-Hua Wang and Wen-Ying Yang,"The impact of e-service quality, customer satisfaction and loyalty on e-marketing: Moderating effect of perceived value",Total Quality Management & Business Excellence,1478-3363,Informa UK Limited,2009-04,20,4,423-443,https://cir.nii.ac.jp/crid/1363388845942796928,https://doi.org/10.1080/14783360902781923