著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) G. Ronald Gilbert and Cleopatra Veloutsou and Mark M.H. Goode and Luiz Moutinho,Measuring customer satisfaction in the fast food industry: a cross‐national approach,Journal of Services Marketing,0887-6045,Emerald,2004-08-01,18,5,371-383,https://cir.nii.ac.jp/crid/1363670318830838400,https://doi.org/10.1108/08876040410548294