著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) Conor M. Henderson and Joshua T. Beck and Robert W. Palmatier,Review of the theoretical underpinnings of loyalty programs,Journal of Consumer Psychology,1057-7408,Wiley,2011-03-21,21,3,256-276,https://cir.nii.ac.jp/crid/1363951794175127040,https://doi.org/10.1016/j.jcps.2011.02.007