A Field Investigation of Speech Privacy Problems in Community Pharmacy

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  • 調剤薬局におけるスピーチプライバシーの実態
  • チョウザイ ヤッキョク ニ オケル スピーチプライバシー ノ ジッタイ(ソノ 2)チョウザイ ヤッキョク ニ オケル オト カンキョウ ノ ジッタイ チョウサ
  • — II. Architectural Acoustic Characteristics of the Community Pharmacies —
  • ─その2　調剤薬局における音環境の実態調査─

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To determine the actual condition of speech privacy in Japanese community pharmacies, a survey of the sound environment in such pharmacies was conducted. The results indicated that STI values are high irrespective of the size of the pharmacy and that a small difference in the signal-to-noise ratio greatly influences the difficulty associated with listening to words. These results suggest that architectural design plays an important role in the quality of instructions given in community pharmacies regarding the use of drugs and that the design should be such that sounds act as masking agents. Such measures might become important factors for improving the environment of speech privacy in community pharmacies.

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