Author,Title,Journal,ISSN,Publisher,Date,Volume,Number,Page,URL,URL(DOI) Umino Susumu,A Study on the Local Customer Satisfaction and the Local Customer Valueas the Outcome in the Local Management,Journal of Japan Management Diagnosis Association,1883-4930,Japan Management Diagnosis Association,2011,11,0,131-137,https://cir.nii.ac.jp/crid/1390282680265520512,https://doi.org/10.11287/jmda.11.131