Author,Title,Journal,ISSN,Publisher,Date,Volume,Number,Page,URL,URL(DOI)
Kawahara Tatsuya,Components of Perceived Service Quality and Its Differences between Service Categories,Advances in Consumer Studies,1346-9851,Japan Association for Consumer Studies,2007,13,2,"1-19,70",https://cir.nii.ac.jp/crid/1390282680293874688,https://doi.org/10.11194/acs1993.13.2_1