Author,Title,Journal,ISSN,Publisher,Date,Volume,Number,Page,URL,URL(DOI) SUGITANI Yoko,Effective Communication during the Scandal Reportage of a Company: The Effects of Emotional and Logical Persuasion on Restoring Trust.,Japanese Association of Industrial/Organizational Psychology Journal,09170391,Japanese Association of Industrial/Organizational Psychology,2010,23,2,91-101,https://cir.nii.ac.jp/crid/1390564238108684544,https://doi.org/10.32222/jaiop.23.2_91