著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) 佐野 楓,"Do social media marketing activities enhance customer satisfaction, promote positive WOM and affect behavior intention? : an investigation into the effects of social media on the tourism industry",同志社商学,03872858,同志社大学商学会,2014-12-25,66,3-4,491-515,https://cir.nii.ac.jp/crid/1390572174867675264,https://doi.org/10.14988/pa.2017.0000013844