The Effectiveness of Situational Confirmation in Remote Verbal Communication

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  • Takashima Kaito
    Graduate School of Human-Environment Studies, Kyushu University, Japan
  • Yamada Yuki
    Faculty of Arts and Science, Kyushu University, Japan

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<p>“Online teaching” has been challenging for many university faculty members since 2020. Moreover, we have yet to find studies examining explanations for this improved understanding. In this study, we set up a live online explanation situation to examine the effectiveness of confirmation (i.e., asking questions to verify a figure drawn or the listener’s understanding of the speaker’s explanations). We recruited 44 pairs of university students (88 in total) for this experiment. However, these results did not indicate a significant effect. This may be because online verbal explanations have unique characteristics that differ from face-to-face explanations. Future research should examine factors not considered in previous studies on face-to-face situations, such as the timing of status confirmation and nonvocal cues.</p>

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